Privacy Policy

Your privacy is important to us

Last Updated: October 23, 2025

Sierra Mountain Insurance Agency ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at sierramountaininsurance.com (the "Site") or use our services.

Please read this Privacy Policy carefully. By using our Site or Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

1. Information We Collect

1.1 Personal Information You Provide

We may collect the following types of personal information when you interact with our Site or Services:

1.2 Information Collected Automatically

When you visit our Site, we automatically collect certain information about your device and browsing activity:

1.3 Information from Third Parties

We may receive information about you from:

2. How We Use Your Information

We use your personal information for the following purposes:

2.1 Providing Insurance Services

2.2 Business Operations

2.3 Marketing and Communications

3. How We Share Your Information

3.1 Service Providers

We employ third-party companies and individuals ("Service Providers") to facilitate our business operations. These Service Providers perform tasks such as:

These Service Providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Insurance Carriers and Partners

As an Allstate exclusive agent, we share your information with Allstate Insurance Company and affiliated carriers to provide insurance quotes, process applications, and service your policies.

3.3 Legal Requirements

We may disclose your information when required by law or to:

3.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the successor entity.

4. Email Communications

4.1 Transactional Emails

When you submit our contact form or request a quote, you consent to receive transactional emails necessary to provide our Services, including:

4.2 Marketing Emails

For marketing communications (e.g., insurance tips, promotional offers, newsletters), we require your explicit consent. You may opt out of marketing emails at any time by:

CAN-SPAM Act Compliance

All our marketing emails comply with the CAN-SPAM Act requirements:

  • We include a clear way to opt out in every marketing email
  • We process unsubscribe requests within 10 business days
  • We never use misleading subject lines or false header information
  • We clearly identify messages as advertisements when applicable
  • We include our physical business address in all emails

4.3 SMS/Text Messages

If you opt in to receive text messages, you may receive appointment reminders, policy updates, and promotional offers. Standard message and data rates may apply. You can opt out by replying "STOP" to any text message or contacting us directly.

5. Call Recording

All telephone communications with Sierra Mountain Insurance Agency may be recorded or monitored for quality assurance, training, compliance, and fraud prevention purposes. By calling us, you consent to such recording and monitoring. Recordings may be stored for an indefinite period and used for business analysis and improvement.

6. Cookies and Tracking Technologies

6.1 What Are Cookies?

Cookies are small data files stored on your device when you visit a website. We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our Site.

6.2 Types of Cookies We Use

6.3 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Site. Most browsers allow you to:

7. Data Security

We implement appropriate technical, administrative, and physical security measures to protect your personal information, including:

Important Security Notice

While we implement industry-standard security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials.

8. Data Retention

We retain your personal information for as long as necessary to:

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies and applicable laws.

9. Your Privacy Rights

9.1 California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights:

Important Notice

We do not sell personal information as defined by the California Consumer Privacy Act (CCPA). We may share information with insurance carriers as necessary to provide services, but this is not considered a "sale" under CCPA.

9.2 How to Exercise Your Rights

To exercise your California privacy rights, please contact us using the information in Section 13. We will respond to verifiable requests within 45 days. You may designate an authorized agent to make requests on your behalf.

9.3 General Privacy Rights

Regardless of your location, you have the right to:

10. International Data Transfers

Your personal information may be processed and stored on servers located in the United States and other jurisdictions where our Service Providers operate. If you are located outside the United States, please be aware that data protection laws may differ from those in your jurisdiction.

We implement appropriate safeguards for international data transfers, including contractual protections and security measures, to ensure your information is protected in accordance with this Privacy Policy.

11. Children's Privacy

Our Site and Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will:

Your continued use of our Site or Services after changes to this Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how we handle your information, please contact us:

Sierra Mountain Insurance Agency

Address:
13405 Folsom Blvd STE 810
Folsom, CA 95630

Phone:
(916) 365-4988

Email:
sohilyusuf1@allstate.com

Allstate Exclusive Agent
California Insurance License #: 0C36861

Proudly serving El Dorado Hills, Folsom & the greater Sacramento area

Your privacy matters to us. We are committed to protecting your personal information and using it responsibly.